Monday, January 9, 2023
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How TravelPerk helps to mitigate ongoing journey disruptions

Journey chaos is hitting the information headlines worldwide. Final minute flight cancelations and employees shortages have contributed to ongoing disruptions and traveler frustration.

Enterprise vacationers have additionally been caught up within the chaos. Nevertheless, the ‘present should go on’, proper? Enterprise journey is important and regardless of the challenges, you recognize that journey is essential to driving firm progress – you are not alone in considering this. 

In reality, in line with a 2022 Tourism Economics survey carried out in collaboration with the US Journey Affiliation, 73% of executives think about enterprise journey important. 91% of executives mentioned they would like to shut a deal in individual, even when it requires air journey

The excellent news is, enterprise journey does not must be a traumatic expertise, greater than something, these ongoing disruptions show how it is by no means been extra vital to decide on an progressive enterprise journey platform you may depend on to remain updated and make adjustments at any time when that you must.

Stress-free enterprise journey with TravelPerk

The Tourism and Economics survey discovered that two-thirds of respondents felt ‘alone’ when dealing with issues like flight bookings, overbooked accommodations or misplaced baggage claims when touring for work. Nevertheless, with the precise company journey resolution, you will not be alone in managing your online business journeys.

TravelPerk is doing every thing it will possibly to assist mitigate the challenges and frustrations of touring for work, supplying you with methods to handle stress throughout enterprise journey.

Here is how:

1. Continued enhancements to our customer support

In distinction to different suppliers out there, TravelPerk didn’t reduce employees amid the coronavirus pandemic. In reality, we’re including extra employees to our buyer care group on a weekly foundation! This equips us to higher assist you throughout ongoing flight disruptions, reply your whole journey issues as effectively as potential and ensures you expertise our 7* service.

Help from an actual human

Amid a spike in flight cancellations and last-minute journey adjustments, within the first occasion, we’ve a customer support group that’s accessible 24/7 by way of on-line chat, phone, and electronic mail. This implies that you would be able to join with a human being whenever you want journey assist probably the most.  

We provide assist whether or not that you must proactively make adjustments otherwise you want help due to adjustments made by your journey supplier. 

Enhancing our technical processes and app options

We’re additionally making the TravelPerk expertise extra user-friendly by automating widespread buyer requests. Which means that you’ll profit from a sooner, extra environment friendly response to common journey queries and our specialist brokers can give attention to any complicated enterprise journey points that you just may face.

For instance, our automated processes may also help you to shortly entry assist if a flight will get canceled, whereas making it straightforward so that you can request journey adjustments or cancelations immediately from our app in only a few clicks.

Plus, we’re persevering with to enhance our granular coverage and approval guidelines to permit vacationers to e-book autonomously, whereas guaranteeing admins stay accountable for their funds.

There are additionally plans to launch categorical approvals in case of adjustments to a visit reserving, so any adjustments post-booking or in-trip modifications may be dealt with extra effectively.

The TravelPerk web site and cellular app have an built-in flight standing function, which supplies you the power to trace the standing of your flight. The cellular app is very helpful as a result of when you have notifications turned on, you’ll obtain alerts if there may be delay or cancellation to your booked flight.

FlexiPerk offers you probably the most versatile enterprise journey ever. You’ll be able to add FlexiPerk safety to your journey bookings, enabling you to e-book upfront – when flight fares are cheaper – and you may cancel your reserving as much as two hours earlier than departure and get no less than 80% of your a reimbursement.

FlexiPerk is right for enterprise journey and managing stress as a result of it may be added to single flights, complete journey bookings, or to all firm bookings for added peace of thoughts.

3. The most important number of enterprise journey choices at your fingertips

TravelPerk gives the most important journey stock in the marketplace, which implies you might be by no means in need of enterprise journey choices. You’ll be able to shortly and simply examine and e-book different journey options at brief discover, whether or not it is a flight ticket, prepare journey, or automobile rent, the TravelPerk platform has acquired you coated.

4. Partnership with AirHelp

We accomplice with corporations from all over the world to increase our attain and the providers we will give you. One of many current additions to the TravelPerk household is our integration with AirHelp –  the world’s greatest air passenger rights group, which helps you declare flight disruption compensation.

The mixing with AirHelp allows them to make use of TravelPerk flight information to establish flights which might be eligible for compensation. If you’re affected by flight delays or cancelations, as a TravelPerk buyer, AirHelp can course of your declare for compensation.

6 ideas that can assist you keep forward of journey disruptions

TravelPerk gives you some ways to handle stress throughout enterprise journey, however there are different issues you are able to do to enhance your online business journey expertise, together with:

  1. Obtain the TravelPerk app – Including the TravelPerk app in your IPhone or Android means that you would be able to entry flight updates on the go and shortly contact our customer support group 24/7 must you encounter any issues.
  2. Test the airport and/or airline web site – A day or two earlier than you are because of journey go to the airport web site from which you might be departing or the web site of the airline that you’re flying with to examine for common disruption updates and recommendation. If there is a matter, you continue to have time to plan different journey choices with TravelPerk.
  3. Select an alternate route or departure airport primarily based on present service standing – If air journey is unavoidable for your online business journey, then we suggest selecting an alternate route or departure airport if the one you might be booked to fly from is experiencing disruption.
  4. Journey with hand baggage solely – Touring mild means you will not must examine any extra baggage and you may hold your baggage within the flight cabin. This implies no ready on the baggage carousel upon getting disembarked, plus it reduces the danger of your baggage getting misplaced.

    💡Trace: Be sure you examine {that a} full dimension cabin bag is included in your airfare, so you recognize that it isn’t only a backpack or purse that you’re allowed to tackle board.

  5. Improve to precedence boarding – To keep away from intensive airport queues and to board your flight in good time, we advise paying that little bit additional for precedence boarding. There is no higher strategy to handle stress throughout enterprise journey than to get on board and get your self settled forward of your flight.
  6. Get to the airport upfront – Relying in your departure airport, it is best to get there 2.5 – 3.5 hours upfront. Attending to the airport early lets you retrieve your boarding move, discover your gate quantity and get by airport safety checks effectively forward of your departure. You’ll be able to then calm down, get a chew to eat, seize a espresso or discover responsibility free outlets realizing that you’re able to journey.


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